Privacy Policy

Effective Date: 08-10-2025

Website: https://dranupamagastro.com

Email: anupama.swarna92@gmail.com

Phone: +91 63022 69348

Introduction

This Privacy Policy outlines how Dr. Anupama Swarna, a specialist in Medical Gastroenterology based in Hyderabad, India, collects, uses, stores, and protects your personal and medical information. We are committed to safeguarding patient confidentiality and ensuring compliance with applicable data protection laws, including the Information Technology Act (India, 2000) and the General Data Protection Regulation (GDPR) for international users.

Information We Collect

We may collect and process the following data:

• Personal Information: Name, phone number, email address, date of birth, and demographic details.
• Medical Information: Symptoms, medical history, prescriptions, reports, and consultation details shared during appointments or follow-ups.
• Technical Information: IP address, browser type, device identifiers, and usage patterns collected through cookies and analytics tools.
• Appointment Data: Information submitted through booking forms, WhatsApp chats, or phone inquiries.

How We Use Your Information

• Managing appointments and providing healthcare consultations.
• Communicating appointment confirmations, reminders, or medical follow-ups.
• Improving website usability and service quality.
• Running promotional campaigns and remarketing via Google Ads (only with your consent).
• Complying with legal and regulatory obligations.

Cookies and Google Ads

This website uses cookies, Google Analytics, and Google Ads tracking to analyse user behaviour and display relevant advertisements. Cookies help us improve website performance and personalise your browsing experience. You can manage or disable cookies in your browser settings. Learn more at Google Ads Settings.

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. Data may only be shared with:

• Medical or diagnostic partners involved in patient care.
• Technology and hosting providers who maintain our website (under strict confidentiality).
• Legal authorities, when required by applicable law.

Data Storage and Security

We implement appropriate administrative, technical, and physical security measures to protect your data from unauthorised access, loss, or misuse. Your data is encrypted during transmission and securely stored on reputable servers within or outside India, in compliance with GDPR and Indian data protection regulations.

User Rights (GDPR & Indian Users)

You have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of inaccurate information.
• Withdraw consent for marketing or communication at any time.
• Lodge a complaint with a supervisory authority if you believe your data rights are violated.

To exercise these rights, contact us at anupama.swarna92@gmail.com.

International Users

By using this website from outside India, you consent to the transfer and processing of your information in India, where data protection laws may differ from those in your country.

Retention

We retain your data only as long as necessary for medical, legal, and operational purposes. Some anonymised records may be retained for research or analytics.

Contact

For questions about privacy or data handling, please contact:
Dr. Anupama Swarna
Email: anupama.swarna92@gmail.com
Phone: +91 63022 69348